Dhokebaji Privacy Policy

Dhokebaji collects certain information to provide you with the best gaming experience and ensure secure transactions. This information is gathered in two ways — what you provide directly, and what is collected automatically while you use the platform.

We never collect unnecessary or excessive information. The core principle of Dhokebaji's privacy policy is to collect only what is strictly needed.

• Information provided during registration is collected directly from you.
• Information is collected automatically through cookies and tracking technologies while you browse the website.
• Transaction details are recorded during payment processing.
• Identity document details are collected during KYC verification.

Dhokebaji uses collected information only for legitimate and transparent purposes. Your data is never sold to advertisers or shared with third parties without your consent.

Respecting your privacy policy is Dhokebaji's top priority. Every data point is used for a specific and necessary reason.

• Service Delivery: Account creation, login verification, gaming session management, and payment processing.
• Security Assurance: To detect fraudulent activity and keep your account secure.
• Legal obligations: To meet the requirements of licensing authorities and financial regulatory bodies.
• Customer Service: To resolve your issues and provide support.
• Responsible Gaming: To identify signs of addiction and provide timely support.
• Platform Improvement: To analyze user experience and improve our services.

Dhokebaji follows the highest industry standards to protect your data. All data stored on our servers is secured with AES-256 encryption, and TLS 1.3 is used for all data transfers.

Your financial information and personal identity documents are stored in separate encrypted vaults, accessible only to authorized personnel for specific, defined purposes.

• Our data centers comply with the international ISO 27001 standard.
• Regular security audits and penetration testing are carried out.
• Your password is stored with bcrypt hashing — no staff member can view it.
• Even after account closure, data may be retained for up to 5 years as required by law.
• You will be notified within 72 hours in the event of a data leak or security breach.

Dhokebaji uses cookies on its website to enhance your experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

• Essential cookies: Login sessions and security tokens — the site cannot function without these.
• Performance Cookies: Used to analyze site speed and error reporting.
• Functionality Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: To collect site usage statistics.

You can disable cookies at any time through your browser settings, though this may limit some functionality on the site.

Dhokebaji does not sell your personal information to third parties. However, in limited circumstances, certain information may be shared with specific third parties solely to deliver services to you.

• Payment Processors: Transaction details are shared with mobile banking platforms such as bKash, Nagad, and Rocket.
• KYC provider: Registration details may be shared with identity verification services.
• Legal authorities: Disclosing information is mandatory when required by a court order or directive from a regulatory authority.
• Security Partners: Limited data may be shared for fraud prevention purposes.

As a Dhokebaji user, you have clear rights over your personal information. We respect these rights and are committed to fulfilling them as promptly as possible.

Dhokebaji is a platform exclusively for adults aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

Age verification is mandatory during registration. If a minor provides false information to register and this comes to our attention, the account will be suspended immediately and all associated data deleted.

• Date of birth verification is required at registration.
• Age is verified during the KYC process.
• Parental complaints are investigated and acted upon promptly.

Dhokebaji may update this privacy policy from time to time. Changes may occur due to technological developments, legal requirements, or improvements to our services.

For significant changes, you will be notified via SMS or in-app notification to your registered mobile number. Continued use of the platform after any changes will be considered acceptance of the updated policy.

• The date of the most recent update is shown at the top of this page.
• At least 14 days' notice will be given before any major changes take effect.
• To request a saved copy of a previous policy version, please contact our support team.

For any questions, concerns, or complaints regarding the privacy policy, please contact Dhokebaji's support team. Our dedicated privacy team will process your request within a maximum of 30 business days.

For any data protection concerns, please contact us directly in the first instance. If the matter remains unresolved, you may file a complaint with the relevant regulatory authority.